Actifile Installation – Considerations and Important Links

The Actifile agent can be easily installed using an RMM, a logon script or even by the end user (given a tenant install key). The following collection of links and data provides the MSP or IT manager with all necessary prerequisites and considerations for the different types of deployments.

Supported OS #

Windows 10 (All versions except IOT)
Windows 9 (All versions)
Windows 7 (All Versions)
Mac OS 10.14.x
Mac OS 10.15.x

Supported browsers for the Management Portal #

Chrome
Edge (Chromium and Legacy)
Firefox
Safari
Opera

Deployment tools #

Most MSPs would use their RMM to deploy the Actifile agents to the endpoints. This facilitates automation of the installation and management of the various installation keys.

Sometimes an RMM isn’t available. In these cases the following tools are great to make deployment easier.
PDQ Deploy – The free version supports most common deployment scenarios. Has an easy to use UI.
PSTools PSEXEC – Tried and tested tool from Microsoft’s Sysinternals. Command Based tool does need basic batch file writing/editing.
Logon Script – Sample installation script (AD logon script) shows how to check if Actifile is deployed and deploys if it isn’t.
https://actifile.com/wp-content/uploads/2020/04/Installation.rar is a nifty batch file written by an MSP (Momentum Z – used with their permission) that is sent to a user and which automates the installation. Remember to change the install key in the key file.

Troubleshooting a failed agent deployment: https://actifile.com/docs/troubleshooting-an-agent-installation/

Release Notes #

2.0.47 https://actifile.com/docs/release-notes-for-version-2-0-47/

Installation Guides #

Administration manual (Pages 11-13): https://actifile.com/docs/actifile-administration-manual/
How to use the silent install functionality: https://actifile.com/docs/silent-install/

Important Links #

(Important) Prevent AV/EDR caused slowdowns: https://actifile.com/docs/antivirus-edr-collision-performance-issues/
Enabling the tamper resistance functionality: https://actifile.com/docs/actifile-tamper-resistance-uninstall-key-functionality/
Switching agents between tenant accounts: https://actifile.com/docs/switching-agents-between-tenants/

Direct link to agent installer #

https://app.actifile.com/Home/DownloadAgentMsi

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