Sometimes you may wish to run Actifile for a certain amount of time and deactivate it afterwards. Obviously, uninstalling the agents is an option. But for some purposes deactivating the agent may be a better option.
Possible use cases for deactivating Actifile:1. To conduct time limited risk assessments.2. Periodic QBR reports without installing and uninstalling the agent.3. Conducting periodic compliance audits.
Advantages/Disadvantages:1. The agent and driver will be disabled reducing any resource consumption. 2. The updater service will remain awake waiting for a command to reactivate Actifile.3. Any activity that takes place between activations will not be caught by the system.4. Latest reports will remain available in the system.Deactivating/Activating Actifile:1. Deactivating the devices from the Actifile Management Portal:In the Deployment tab, choose Installed Devices. Mark all the devices using the top checkbox (see below) and click “Deactivate”.Notes: – It can take up to 5 minutes for the deactivation command to be received by the agent (depending on the agent query cycle).– Deactivation stops the Actifile Agent service and switches it to Manual startup mode. It also removes the driver. – The Updater Service remains active in order to periodically query the server for subsequent Activation command 2. Activating the devices from the Actifile Management Portal:To activate the devices, the the same menu (Deployment Tab -> Installed Devices), mark all the devices and click “Activate”. See below:
Notes:– It can take up to 5 minutes for the activation command to be received by the agent (depending on the agent query cycle).– Deactivation starts the Actifile Agent service and switches it to automatic startup mode. The driver will then be started if the Enable App / Webapp Analytics setting is set to on.
3. Deactivating and Activating the devices using a script:For MSPs that wish to control the Actifile agents from the convenience of their RMM, or directly at the endpoint, Actifile is installed with a Support Directory that has scripts that enable direct control of the agents.
The scripts are found under the Actifile installation directory (usually at C:\Program Files (x86)\Actifile Agent\Powershell Support Scripts). The scripts are written in Powershell and require elevated privileges to run.To disable the Actifile agent run the PowerShell script Disable-Actifile.ps1 (or Kill-Actifile.ps1 which kills the Actifile process instead of gently stopping the process).
To re-enable the Actifile agent run the Powershell script Enable-Actifile.ps1.Notes:– The script stops both Actifile Agent and Actifile Updater services, and dismounts the driver. – Since the Updater service is disabled, and agent deactivated using the script cannot be restarted through the UX but must be restarted with the script.– The script does not depend on the Updater refresh cycle and thus can be used to disable or enable an agent immediately.
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