How-to: Fully decrypt all files on a single device

Sometimes you may want to decrypt all the files on a specific device. For example, when replacing a laptop one may want to transfer the files and then reinstall an agent on the new device.

For the device you wish to remove Actifile and leave files decrypted, turn the “disable device encryption” to “on”. See below:


  1. The agent will show “pending” until all files are decrypted.
  2. When the agent shows “online” the agent may be safely removed using the deployment tools or manually. Remember to use the removal key that is available under the downloads tab.

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