UPDATE: Beginning Q1/2020 release, .NET 3.5 will no longer be required for Win10 machines.
For compatibility with Windows 7, 8 and 10 the Actifile agent requires .NET framework 3.5 to be enabled.
You can enable .Net 3.5 using your RMM tool, AD policies or manually on the endpoint by enabling the appropriate Windows feature or through the Windows Control Panel. This option requires an Internet connection.
- Press the Windows key on your keyboard, type “Windows Features”, and press Enter. The Turn Windows features on or off dialog box appears.
- Select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box, select OK, and reboot your computer if prompted.
You don’t need to select the child items for Windows Communication Foundation (WCF) HTTP Activation and Windows Communication Foundation (WCF) Non-HTTP Activation.