Actifile

End-to-End Data Security
Deploy Actifile
Getting Started is Easy

Getting started with Actifile is straightforward and takes just a few minutes. Follow the steps below to make this self-served and user-friendly AI-based data security platform work for you and your clients.

Step 1: Create a partner portal account
  1. Fill in the form here: Signup Form
  2. Accept the validation email;
  3. Log in to the portal: Portal Login
Step 1: Create a partner portal account
Step 2: Create and access

Setting up a tenant:

  1. Log in to the portal at: https://app.actifile.com
  2. Navigate to the customer’s tab
  3. Click Add Customer
  4. Fill in the new customer details marked with a red asterisk (*) Note: Make sure to use a different email address for each account
  5. You can select additional Compliance Profiles if needed (e.g. IT Governance).
  6. Your new tenant account is now ready

Accessing a customer tenant:

  1. Navigate to the customers’ tab
  2. Click on the customer name you wish to access

 

Step 2: Create and access
Step 3: Deploying Actifile Agents
  1. Access the respective tenant’s account and click the Deployment tab
  2. Download the Agent. Upload it to the RMM or to a location that it can be installed from (See #1 on right)
  3. Deploy using the RMM tool. Be sure to use the correct key for each tenant. An example RMM MSIEXEC command is shown. (See#2 and #3 on right

Note: If an RMM isn’t available, see alternative deployment approaches/tools at: https://support.actifile.com/docs/actifile-installation-considerations-and-important-links/

Step 3: Deploying Actifile Agents

Step 4: Tracking the Data Scanning

Checking the scan progress and status:

  1. Log in to the portal at: https://app.actifile.com
  2. Navigate to the customer’s tab and select the customer for whom the agents were deployed
  3. Navigate to the Deployment tab and select installed devices
  4. For each device for which the agent was successfully deployed, you should see an entry. The “% Scanned” column will show the % of files that completed the scan.
  5. The displayed risk (under the risk portal) will be updated and rise as the scan progresses

 

Step 2: Create and access

Troubleshooting and Support

If the agents don’t show up or the scan fails:

  1. Check that the correct tenant install key was used
  2. Follow the troubleshooting procedure at: https://support.actifile.com/docs/troubleshooting-an-agent-installation/
  3. Submit a ticket at: https://support.actifile.com/
    You may create a ticket as a guest. Provide as much of the detail as possible to streamline the support. 

 

Step 3: Deploying Actifile Agents
Scan, Encrypt, Monitor. It’s That Easy.